On-site and Remote Support Services

Thousands of customers and tens of years of supporting Tally, Payman & Tds-Plus has made Logictech highly competent service provider. Logictech's keeps the knowledge base of our Service Engineers constantly updated to improve support efficiency. As a result, you can expect quality support either on-site or remotely (using remote communication software products). Thousands of customers and tens of years of supporting & training has made Logictech a highly competent service Company. Logictech with the help of Chartered Accountants & other vertical experts goes to great lengths to keep the knowledge base of our Service Engineers constantly updated to improve support efficiency. As a result, you can expect quality support either on-site or remotely (using remote communication software products).

On site and Remote Support

The following are a small list of services that are available:

Installation and Implementation services
Installation and configuration of Tally,payman,shoper & Tds-Plus products to suit your business requirements.
Data migration services
Import data from old versions or from other applications. Having data on legacy systems is no more a reason to worry! Further our partners will help you export data from our products to other business solutions easily and effectively.
Tally Data synchronisation set-up and support
We help in setting up synchronisation of data between various offices across geographical locations to your head office. On-site training Require your staff to be trained for efficient use of our products? We will be glad to discuss your requirements, customise a relevant training program and conduct this on-site!

Annual Support Cover

Logictech customer's availing the annual support packages get a unique USER-ID & Password with which they can log on to

Logictech's Support Portal
and login the complaint which becomes visible to the support staff instantly and hence reducing the support time , the user is able the track the status of the support and also see the complete support history of the product and the solutions given by the Team.

We have various packages starting as low as Rs. 4500/- per year! Logictech Expert Support provides direct access to the people who know

Tally ,Payman & Tds-Plus
products the best. Get peace of mind for a full year along with fast answers and how-to help directly from Logictech's support professionals. Use Expert Support to get the most out of the software you rely on. Stop wasting time trying to tackle problems alone. With unlimited calls and Web case submissions, you'll get accurate answers fast, so you can get back to work.

Get Annual Support Cover from the people who know Tally ,Payman , Tds-Plus best!
flexible service plan provide the support you need, when you need it. Save precious time by solving Product issues with the Product Experts. With unlimited calls, email support and now even Instant Remote Support, you'll get accurate answers fast, so that you can back to work immediately. Whether you are new to the product or an experienced user, and regardless of the size of your organization, Logictech has the right Annual Support Cover Plan that works for you.

Premium Plan

A must for any Multi location company where regular synchronization of data from branches or factories to the head office is highly important for their operation. Apart from our regular services we are ready for specific service demand and we promise to deliver the same within your time and budget.

  • Unlimited Remote Support
  • Unlimited Email Support
  • Unlimited Telephone Support
  • Onsite visit on request*
  • Unlimited support through Tally Support Centre.

Enhanced Plan

A good choice for a company with a multi user environment looking forward to enhance the value of the software. The changing staff need to be updated and give in-depth knowledge to help them become proficient with The product and keep the software running smoothly.

  • Unlimited Remote Support
  • Unlimited Email Support
  • Unlimited Telephone Support
  • Onsite visit on request*
  • Unlimited support through Tally Support Centre.

Basic Plan

Well suited for single user customers who require instant help on telephone and an occasional visit for troubleshooting.

  • Unlimited Remote Support
  • Unlimited Email Support
  • Unlimited Telephone Support
  • Onsite visit on request*
  • Unlimited support through Tally Support Centre.

**Plans are also available with Yearly Upgrade options also
** Conditions Apply

CLIENT TESTIMONIALS